FAQ

  • How do I get started as a patient?
  • Do I need a referral?
    • No, I accept patients without a referral from their primary care physician or therapist.
  • Does Dr. Ziegler do in person or telemedicine services?
    • I typically only see patients by telemedicine. I use a secure, encrypted, HIPAA-compliant videoconferencing platform. You must be located in the state of Washington or California at the time of the visit.
    • It is possible to see me in person on the weekends in Spokane. My office is located at 705 W 7th ave, Spokane, WA.
  • Is this practice a good fit?
    • I’m glad you asked that. Having a good fit is really important. You deserve someone you believe and trust. I hope we are a good fit — it is really hard to tell beforehand. If it helps for you know about me, you can read the section About me and my practice.
    • This is a solo-practice. I don’t have any employees. I don’t have a case manager or social worker, a nurse, an office manager, or somebody that does primary care on staff. If you have typically used these type of resources with your past psychiatrist, or anticipate needing those resources in conjunction with your psychiatric care, it is advised that this practice may not be the best to meet your needs.
  • Are there services you don’t provide.
    • Yes. For example, I don’t provide Transcranial Magnetic Stimulation / Electroconvulsive Therapy, Couples or Family Therapy, or Forensic Evaluations.
  • How do I pay?
    • Credit card is the easiest way to pay. If you choose the process of booking an appointment online, a credit card will be required. If you would rather pay by a different method (for example PayPal, Bitcoin or other cryptocurrency), send me a message (through the patient portal for existing customers, or through the contact form for new patients).
  • How much do services cost?
    • $300 for an initial consult, and $200 for follow up visits if self pay. Please see the section on Fees for more details.
  • How long are the visits?
    • Time scheduled for the initial appointment is 60 minutes, and time scheduled for follow up appointments are 30 minutes. Some of your appointment time will be used to send your prescriptions, fill out paperwork, etc.
  • How often will I get to see Dr. Ziegler?
    • When we first start, we would typically meet every month, or more frequently if needed (for example, if you are having any issues with the medications I am prescribing). When things are stable, we would meet at least every 3 months.
  • Will Dr. Ziegler fill out paperwork for me?
    • Paperwork is completed during appointments. If you want me to fill it out outside an appointment, it be filled out in time increments of 15 minutes, at a rate of $100 per 15 minutes.
  • Does Dr. Ziegler accept insurance?
  • How do I get reimbursed by my insurance?
    • The specifics will determined by your health insurance plan.
    • Please see the section on Fees and Insurance
  • Can I submit a bill to insurance on my own? Yes, I can provide a superbill (a receipt for you to submit to your insurance) at your request.
  • Can I see Dr. Ziegler until I find someone who takes my insurance?
    • Absolutely. Sometimes the waitlist to see an in-network psychiatrist can take months. If you are looking for a psychiatrist until you can find your in-network psychiatrist, I am happy to work with you on this. We can get you started on treatment quickly. I can communicate with your new psychiatrist what we have been doing.
  • Does Dr. Ziegler accept Medicare?
    • No.
  • What ages do you work with?
    • I work with people 18 years and older.
  • What is TelePsych Services PLLC?
    • That is the legal entity for my practice.
  • Why does the logo for TelePsych Services look like it was done by a child?
    • I’m not an artist. I did it, I did it my way.